Shipping & Returns

• Orders must be placed by 10:00AM PST to start processing the same day
• Processing time typically takes 1-2 business days (Monday - Friday)
• We offer both Domestic and International Shipping via USPS and UPS (See below)
• Once you have completed your order, a confirmation email will be sent to the email address associated with your account within 24-48 hours. A link will also be included with tracking information to check the status of your order.

DOMESTIC SHIPPING
Shipping Method	Cost	Delivery Time
USPS	$4.99 for orders under $20 $9.99 for orders under $40 FREE for orders $40 and above	5 to 10 business days
UPS	Shipping calculated at checkout	3 to 5 business days
INTERNATIONAL SHIPPING
Shipping Method	Cost	Delivery Time
USPS	Shipping calculated at checkout	25 to 35 business days
UPS	Shipping calculated at checkout	10 to 15 business days

Ccolor Cosmetics IS NOT LIABLE for any lost, stolen or damaged packages or for any delay caused by the act or default of the shipping carrier. Ccolor Cosmetics is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the customer and shipping carrier to monitor status on the package.

USPS FIRST CLASS INTERNATIONAL

1st class international shipping - Tracking is only provided up to international USPS center. After which will be between your local postal service to track. 1st class shipping DOES NOT provide insurance.

RETURNS & REFUNDS

If for any reason you are unsatisfied with your purchase, you may return your order within 30 days to receive a full refund. We do not provide return labels. We do ask all customers to cover their own shipping costs if they are returning any items back to our warehouse.

If you received a damaged item, please reach out to our customer service team and they will gladly assist you with a solution.

RETURN PROCESS

If you wish to return a product, please do so within 30 days of receiving your order (starting with the date of delivery) for a full refund. No questions asked!

*Please note that although we have tried to represent our shades as accurately as possible, the actual colors you see will depend on your monitor.

To return merchandise to Ccolor Cosmetics, please email info@ccolorcosmetics.com and be sure to include your order#

ORDER CHANGES

Please contact our customer service team at info@ccolorcosmetics.com (Monday through Friday, 9:00AM to 5:00PM Pacific Time, excluding holidays and holiday weekends) as soon as possible, and we will let you know if your order can still be changed.